PRODUCT DESCRIPTIONS, AVAILABILITY AND PRICES
Prices are in £ sterling including tax, if applicable. Postage and packing charges are stated on checkout. Currently this is free within the UK.
Customers and not Hope Gallery are responsible for customs duty and taxes prevailing in their own country.
HOPE GALLERY GUARANTEE
If you are not entirely satisfied with any item you receive please contact firstname.lastname@example.org in the first instance and arrange to return the goods to us (in its original packaging and with all relevant documentation) within 7 days.
Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and depending upon availability. Refunds will be issued within 30 days of receipt of the returned goods.
A refund will be issued for postage paid only when the item is found to be defective or incorrectly supplied from the original order.
If you fail to return goods at your expense, Hope Art Publishing reserves the right to charge the direct costs for their recovery and may offset that amount against any refund due.
Please note that when returning an item, the parcel is your responsibility until it reaches us, as we cannot accept responsibility for any returned items that are lost in the post. We recommend that you ask your Post Office for a proof of posting (available free of charge).
By law, customers in the EU also have the right to withdraw from the purchase of an item within seven working days after the date the item(s) is delivered.
This guarantee does not affect your statutory rights.
GOODS SHOULD BE RETURNED TO:
Redbrick, 2nd Floor
218 Bradford Road
While Hope Gallery endeavors to ensure that this Website is normally available 24 hours a day, Hope Gallery will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the control of Hope Gallery.
We respect the privacy of all our customers and website users and take great care with the information we obtain. The personal data we collect from you will be used to fulfil your order as requested. By using this website you consent to us collecting and using personal information about you in accordance with the terms set out herein. We may also use customer data and order data to undertake statistical analysis for internal use. From time to time we may contact you with information about Hope Gallery merchandise or other Hope Gallery activities that you might be interested in. Your personal information will not be passed on to third parties. At all points where we ask you to submit personal information, you will be given the opportunity to opt out of receiving further information about Hope Gallery.
We take the security of all your personal information seriously. However, Internet transmissions are never completely private or secure. As this website may contain links to other websites we recommend that you check the privacy and security policies and procedures of all such other websites you visit. You understand that any message or information you send to this website may be read or intercepted by others unless there is a special notice that a particular message is encrypted.
We reserve the right to alter amend add to or remove all or any part of this Policy Statement at any time without notice and any changes to this Policy Statement or any other terms shown on our website apply with immediate effect of being published. By continuing to use this website after any changes are displayed you indicate your acceptance of those changes.
LIMITATION OF LIABILITY
Hope Gallery’s liability to you is limited to refunding the price of the products as provided above. Hope Gallery is not responsible to you to any greater extent and in particular is not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit, or otherwise) that you may incur as a consequence of its failure to comply with these Terms.
Hope Gallery is a registered user of personal data and keeps records in compliance with current data protection legislation. We will keep a record of your address details with the intention of sending you information about Hope Gallery merchandise or other Hope Gallery activities that you might be interested in. Your personal information will not be passed on to third parties. At all points where we ask you to submit personal information, you will be given the opportunity to opt out of receiving further information about Hope Gallery.
LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in relation to the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.